Privacy policy
Privacy Policy
Last updated: April 22, 2026
CG Shop (“we,” “us,” or “our”) operates this online store using Big Cartel. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or contact us.
By using our store, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Information you provide directly:
- Name
- Email address
- Billing information (such as PayPal or payment details)
- Any messages you send to us
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and activity on our store
Order-related information:
- Products purchased (including digital items)
- Transaction details
2. How We Use Your Information
We use your information to:
- Process and deliver your orders (including digital items)
- Communicate with you about your purchase or inquiries
- Provide customer support
- Improve our store and customer experience
- Prevent fraud or unauthorized activity
- Send occasional updates or promotions (you can opt out anytime)
3. Payments
All payments are processed securely through third-party providers such as PayPal or Stripe.
We do not store or have direct access to your full payment information (such as full credit card numbers). These payment processors handle your data according to their own privacy policies.
4. Digital Products & Services
CG Shop may sell digital goods, including in-game items or virtual products.
By purchasing digital items, you acknowledge that:
- Delivery may occur electronically (e.g., email or account transfer)
- We are not affiliated with or endorsed by any game developers or publishers
- We are not responsible for actions taken by third-party platforms (such as account restrictions or bans)
5. Sharing Your Information
We do not sell your personal information.
We may share limited information with:
- Payment processors (to complete transactions)
- Service providers (such as Big Cartel for hosting the store)
- Legal authorities if required by law
6. Cookies & Tracking
Our store may use cookies or similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze traffic and usage
You can disable cookies in your browser settings if you prefer.
7. Data Security
We take reasonable measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We keep your information only as long as necessary to:
- Complete transactions
- Provide customer support
- Comply with legal obligations
9. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, contact us at the email below.
10. Children’s Privacy
Our store is not intended for children under 13. We do not knowingly collect personal information from children.
11. Third-Party Links
Our store may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy, you can contact us at:
Email: [email protected]
Business Number: (385) 246-2294