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Terms and conditions

CG Shop Terms of Service
Effective Date: August 28th

Welcome to CG Shop! By accessing or using our website and purchasing our digital game items, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Introduction

CG Shop (“we,” “our,” “us”) provides digital game items for purchase. These Terms govern your use of our website, services, and products. By making a purchase, you confirm that you have read, understood, and agree to these Terms.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to use our services.
By purchasing, you confirm that you have the legal right to enter into this agreement.

3. Digital Game Items

All items sold are digital goods with no physical delivery.
Items may include (but are not limited to): in-game currency, characters, skins, accessories, or other digital enhancements.

Availability of items may vary, and we reserve the right to modify or discontinue products at any time without notice.

CG Shop is not affiliated with or endorsed by any game developers or publishers. All game-related content remains the property of its respective owners.

4. Payments

Payments must be completed before item delivery.
By purchasing, you agree to provide accurate billing information.

All payments are processed through third-party providers (such as PayPal or Stripe). We do not store or have access to your full payment details.

5. Delivery

Upon successful payment, you will receive your digital item(s) through the agreed method (e.g., in-game trade, account transfer, or digital code).

Delivery times may vary, but we strive to fulfill all orders promptly.

You are responsible for providing accurate and complete information required for delivery. We are not responsible for failed delivery due to incorrect or incomplete information provided by the customer.

6. User Responsibilities

When using our service, you agree not to:

  • Resell, redistribute, or exploit items without permission
  • Engage in fraud, chargebacks, or unauthorized payment activity
  • Misuse our website in any unlawful, harmful, or abusive way

7. Refunds & Chargebacks

Due to the nature of digital goods, all sales are final.

Refunds may only be considered in limited cases, such as:

  • Verified non-delivery of an item
  • Technical errors caused by CG Shop

Refunds will not be issued for:

  • Buyer’s remorse
  • Game-related issues (including bans, suspensions, or restrictions)
  • Misuse of purchased items

Unauthorized chargebacks are strictly prohibited. If a chargeback is initiated without valid reason, we reserve the right to:

  • Deny future service
  • Permanently ban access to our store
  • Report fraudulent activity to payment providers

8. Game & Platform Risk Disclaimer

By purchasing digital items, you acknowledge and accept that:

  • Use of such items may violate the terms of service of certain games or platforms
  • CG Shop is not responsible for any actions taken by game developers or publishers

This includes, but is not limited to:

  • Account suspensions
  • Account bans
  • Item removals or resets

All purchases are made at your own risk.

9. Intellectual Property

All content on CG Shop (including logos, graphics, text, and product listings) is owned by CG Shop and may not be used without permission.

Game-related content, titles, and assets remain the property of their respective owners.

10. Limitation of Liability

CG Shop is not responsible for any losses, damages, or account issues resulting from the use of purchased items.

All items are provided “as is” without warranties of any kind, either express or implied.

We do not guarantee specific results, performance, or outcomes from the use of any digital items.

11. Termination

We reserve the right to suspend or terminate access to our services at any time, without notice, if you violate these Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Utah, United States.

13. Changes to Terms

CG Shop may update these Terms of Service at any time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms, please contact us:

Email: [email protected]

Business Number: (385) 246-2294